Christopher C Einkorn

Bend, OR
chris.einkorn@gmail.com
http://resume.singlekorn.com
+1 510 214 2155

Work Experience

Self-Employed, June 2016 - Present.

  • Remote infrastructure management and support.
  • Perform infrastructure assessments.
  • Develop IT architecture roadmaps.
  • Work with clients and their vendors to develop business and solution requirements.

Solution Architect, Presidio, Novi, MI, January 2014 - April 2016.

Job Responsibilities

  • Meet with Prospects/Customers and Collect Business Requirements, Solution Requirements, and Technical Requirements.
  • Work with Account Manager/Sales Team to develop customer relationship and solutions and assist in overall sales process.
  • Create high-level solution designs/architecture and present to customers.
  • Create Customer facing Presentations.
  • Create Bill of Materials & configurations for solutions.
  • Build Scope of Services and Professional Service Pricing.
  • Write Statements of Work.

Solution Architect, Onyx Pharmaceuticals, South San Francisco, CA, November 2011 - January 2014.

Job Responsibilities

  • Responsible for improving business performance through the application of business and technical solutions. 
  • Refine and enhance our technology implementation methodologies company-wide. 
  • Responsible for solution development and architectural review (inclusive of SaaS solutions).
  • Contribute to the development of strategies, policies, and best practices for the enterprise technology architecture (ETA).         
  • Senior member of the Infrastructure Services team responsible for a growing number of systems and network services within Onyx’s IT environment.  Primary focus is to take ownership of IT infrastructure stability, scalability, and performance. 
  • Additional focus includes designing and delivering proven solutions to ensure growing business needs are achieved.
  • This role also assists in solving escalated tickets from the Helpdesk team and serves as the highest level support within the Infrastructure Services team.

Notable Accomplishments

  • Principal design and lead implementation of BitLocker for all enterprise laptops.
  • Principal design and lead implementation of multi-homed BGP Internet implementation.
  • Principal design and participate with ongoing migration of the Hybrid CUCM / Lync 2010 Enterprise Voice topology to a Lync 2010 Enterprise Voice + Lync IP Phones + Branch Office topology.
  • Migrated VI environment from Dell Blade solution to Cisco UCS B-series.
  • Performed Polycom DMA Super-cluster, CMA, RMX, and VBP integration with Lync 2010 Enterprise Voice, CUCM, and Sonus SBCs.  Inclusive of full audio/video interoperability with Lync and audio interoperability with CUCM and Sonus.
  • Work with endpoint solution architect on AirWatch MDM implementation.  Inclusive of Enterprise Integration Server (EIS), end-to-end certificate provisioning for mobile devices, Cisco AnyConnect Mobile VPN connectivity (user + cert), and Exchange ActiveSync (client auth.).
  • Principal design for Genomics Compute solution inclusive of grid computing (SGE on UCS), NFS storage (on EMC Isilon), and disaster recovery.
  • Participated as a "core team" member of every major Onyx IT related initiative in 2012.  New: HRIS, CTMS, and CRM.  Upgrade: Document Management.
  • Develop and lead the Onyx Architecture Review Board.  A cross-functional IT body to provide direction and regulation to IT architecture to ensure reliability, interoperability, and sustainability of systems used by Onyx.

Network Solutions Architect, Lilien Systems, Larkspur, CA, April 2011 - November 2011.

Job Responsibilities

  • Pre Sales responsibilities: Position networking architecture and strategy with clients, educating sales & delivery staff on networking solutions.
  • Integration Engineer responsibilities: Fulfill the lead engineer role to design, plan, implement, and maintain network solutions using HP, Juniper, and Cisco products.
  • Provide technical oversight and mentoring to junior engineers and engineers in other practice groups.

Notable Accomplishments

  • Earned the HP Master ASE for Network Infrastructure certification.

Senior Network Engineer, Peak IP Solutions, Pleasanton, CA, May 2010 – April 2011.

Job Responsibilities

  • Design, plan, implement, and maintain a variety of IT solutions including: Cisco Unified Communications solutions, Microsoft OCS 2007 R2 Server, Cisco ASAs, Cisco Routing and Switching infrastructure, and VMware vCenter deployments.

Notable Accomplishments

  • Design, plan, and implement migration of Cisco Meeting Place Express to OCS 2007 R2 Live Meeting.
  • Design, plan, and implement VMware vSphere / Site Recovery Manager solution with NetApp SAN to provide disaster recovery solution for critical Windows based servers with a 4-hour RTO/RPO.  Hybrid NetApp NFS + iSCSI LUNs (for SnapManager).
  • Performed several UCCX deployments and provide ongoing support for managed services customers utilizing UCCX.

Solutions Architect, Netarx / Analyst International, Auburn Hills, MI, December 2007 – April 2010.

Job Responsibilities

  • Pre Sales responsibilities: Position Unified Communications architecture and strategy with clients, educating sales & delivery staff on UC technology.
  • Integration Engineer responsibilities: Fulfill the lead engineer role to design, plan, implement, and maintain converged network solutions using Cisco products.
  • Provide technical oversight and mentoring to junior engineers.
  • Business Transformation Services (BTS) responsibilities: Work with business analysts to deliver comprehensive UC strategies and roadmaps for enterprises. 

Notable Accomplishments

  • Lead Engineer for pre-sales, design, planning, and implementation for an 11 server and 100+ locations Call Manager 4.x to CUCM 7.x migration. Project also inclusive of two new CUC HA clusters migrated from six separate standalone Unity servers, 20+ TDM site migrations to CUCM, and consolidation of two smaller Call Manager 3.2 and Call Manager 4.x clusters.
  • Deployed Microsoft OCS 2007 R2 Enterprise Voice internally to 100+ users to earn the Microsoft Voice Specialized Partner qualification. Also attended Voice Ignite training, attended the Microsoft Unified Communications Ranger Summit for Architects, and passed both the 088-924 and 070-638 exams.
  • Passed my CCIE Voice Written Exam.

Network Infrastructure Analyst, Dykema Gossett PLLC, Detroit, MI, April 2006 – November 2007.

Job Responsibilities

  • Oversee the operation of the network infrastructure.
  • Manage the firm's network and server monitoring products for proactive management of infrastructure systems.
  • Provide troubleshooting and problem resolution for network problems on a 24/7 basis. 

Notable Accomplishments

  • Implement quality of service controls on the WAN and the Internet infrastructure to increase performance for line of business applications.
  • Implement and manage a network availability and performance monitoring solution to monitor the health and performance of all network infrastructure systems using SNMP, WMI, and NetFlow.
  • Plan and execute the replacement of approximately 40 core and access switches coming off-lease across 3 locations.
  • Plan and implement a new calling search space design to support the specific needs of the firm's cost-recovery policies using Call Manager Client-Matter Code feature.
  • Plan and implement WAN topology conversion from dual hub-spoke point-to-point using OSPF to MPLS using BGP. 

SBA Team Lead, Trillium Teamologies, Royal Oak, MI, Nov 2005 – March 2006.

Job Responsibilities

  • Directly responsible for profitability, sales, and service of the Small Business Advantage division.
  • Oversee and control daily operations within the division.
  • Author, monitor, and control service contracts with the company's customers. 

Network Systems Engineer, Pre-Sales Engineer, & ISP Network Services Administrator, The OAS Group, Troy, MI, May 2000 – Nov 2005.

Job Responsibilities

  • Design, plan, implement, and maintain networks and network systems for the company's customers.
  • Train customers to administer Microsoft Windows 2000/2003, Active Directory, Exchange, Cisco routers, and various other IT solutions.
  • Work with customers and vendors to help develop project plans, work schedules, and collaborate on solution design and implementation.
  • Provide pre-sales engineering support including:
    • Assess the prospect's IT solution needs.
    • Evaluate corporate, government, and educational request for proposals for bidding.
    • Develop quotations on products and services for a wide variety of IT solutions.
  • Perform product demonstrations for prospective customers.
  • Design and implement network infrastructure to support the needs of T1 based WAN infrastructure inclusive of multiple Cisco routers, OSPF, BGP4, Frame Relay, L3 QoS, and ds1 connectivity.
  • Provide escalated support services for systems engineers and PC technicians within the organization. 

Notable Accomplishments

  • Deploy multi-site route-based VPNs to replace corporate Frame Relay infrastructure using NetScreen firewall appliances and Checkpoint FW-1.
  • Designed and implemented tier-2 ISP network for dedicated Internet connections, web-server hosting, mail hosting, and server co-location.
  • Evaluate and redesign customer routing and switching networks to support QoS for VoIP infrastructure.
  • Upgrade and re-deploy Checkpoint FW-1 NG with multiple enforcement modules and hardware migration of SmartCenter module for a government organization using the following platforms: Solaris 8, Windows 2000, SecurePlatform, and Nokia IPSO.

Education

BS in Management Information Systems, Oakland University, Rochester Michigan, 2006.

Computer Science, Michigan Technological University, Houghton Michigan, 1997 – 1998. 

Certifications

Currently Active

  • None

Previously Held (expired)

  • CCNA – Cisco Certified Network Associate
  • CCDA – Cisco Certified Design Associate
  • CCNP Voice (CCVP) – Cisco Certified Network Professional Voice
  • CMNA - Certified Meraki Networking Associate
  • Cisco Qualified Specialist – Cisco Express Foundation Design Specialist
  • Cisco Qualified Specialist – Cisco Unity Design Specialist
  • Cisco Qualified Specialist – Cisco IP Contact Center Express Specialist
  • Cisco TTSE – Cisco Trusted Technical Sales Engineer for Unified Communications
  • CSE – Cisco Certified Sales Expert
  • Cisco Qualified Specialist – Cisco IP Telephony Express Specialist
  • Cisco Qualified Specialist – Cisco IP Telephony Design Specialist
  • Cisco Qualified Specialist – Cisco Rich Media Communications Specialist
  • MCP – Microsoft Certified Professional, 2000
  • MCTS: OCS 2007 – Microsoft Certified Technology Specialist: Office Communications Server 2007, Configuration
  • HP – AIS Network Infrastructure [2011]
  • HP – ASE ProCurve Campus LANs [2010]
  • HP – ASE Network Infrastructure [2011]
  • HP – Master ASE Network Infrastructure [2011]
  • F5 Product Consultant - Local Traffic Management (F5 LTM)
  • CCSA – Checkpoint Certified Security Administrator, 4.1
  • CCSE – Checkpoint Certified Security Expert, 4.1
  • NCSA – NetScreen Certified Security Administrator, 3.0
  • NCSA – NetScreen Certified Security Administrator, 4.0
  • JNCIA-FWV – Juniper Networks Certified Internet Associate
  • NetBotz – NetBotz Professional SE

Skills Summary

Converged Networking & Unified Communications

  • TCP/IP & IPX Routing Protocols (RIP, OSPF, EIGRP, & BGP)
  • TCP/IP Network Security, Stateful Filtering
  • Cisco, Nortel, & Adtran Routers
  • Cisco IOS & NX-OS, Nortel, HP E-series (ProCurve)
  • Cisco Meraki MX, MS, and MR
  • WAN Technology (PPP / HDLC / Frame Relay / MPLS / ISDN)
  • Wireless, 802.11b/g/a/n, Non-802.11, Cisco WLC, Cisco NCS
  • Quality of Service, Cisco MQC, 802.1p
  • Voice over IP Protocols (SIP / H.323 / MGCP / SCCP)
  • Microsoft Office Communications Server (OCS) 2007, 2007 R2
  • Microsoft Lync Server 2010 - Enterprise Voice
  • Microsoft Lync 2013 / Skype for Business
  • Microsoft Exchange Server 2010 - Unified Messaging
  • Office 365 Exchange, Sharepoint, and Lync
  • Sonus  SBC 1000, SBC 2000 (NET UX1000, UX2000)
  • Cisco Unified Communications Manager (Call Manager) 3.x, 4.x, 5.x, 6.x, 7.x, 8.x, 9.x, 10.x
  • Cisco Unified Communications Manager on Cisco UCS, BE6000, BE7000
  • Cisco Unified Contact Center Express 4.x, 7.x, 10.x
  • Cisco Unity 4.x, 5.x, 7.x (Exchange and Domino)
  • Cisco Unity Connection 7.x, 10.x
  • Cisco Unified Presence Server 6.x
  • Cisco Unified Enterprise Attendant Console 3.x
  • Cisco MeetingPlace Express 2.x
  • Cisco Unified Communications Manager Express (Call Manager Express) 3.x, 4.x
  • Cisco Unity Express 3.x
  • Cisco IOS Voice Gateways, IOS Gatekeeper
  • Cisco Unified Boarder Element (CUBE)
  • LifeSize Room, Express, Passport 200/220
  • LifeSize MCU, Gatekeeper
  • Polycom HDX
  • Polycom RSS, DMA, CMA, RMX, VBP
  • Polycom RealPresence Media Manager (PRMM)
  • Cisco SX and MX

Datacenter Solutions

  • Cisco Nexus 9000, 7000, 5000 with NX-OS
  • Cisco Nexus 9000 with ACI
  • F5 LTM 10.x
  • Citrix NetScaler SDX, VPX
  • Infobox (IPAM, DNS, DHCP)
  • Dyn Enterprise (DynEct)
  • Cisco UCS C-Series Servers
  • Cisco UCS B-Series Blades + UCS Manager + UCS Fabric Interconnects
  • NetApp FA34XX SAN, NFS, iSCSI, SnapMirror, vCenter and SRM integration
  • Nimble Storage CX
  • EMC Isilon NL400s
  • QNap
  • HP / Compaq ProLiant Hardware
  • HP ProLiant BL p-Class / c-Class Blade System
  • HP Virtual Connect (Flex-10)
  • HP A-series (H3C) Multi-Layer Switching
  • Dell M1000e Blade System
  • Amazon Web Services (EC2, S3)
  • Microsoft Windows Azure IaaS
  • Datacenter Systems Infrastructure (Premise Cabling / UPS / Power Distribution / Fire Suppression) 

Network Security

  • Palo Alto Networks, 6, 7, 8
  • Cisco ASA Firewalls 8.2, 8.3, 8.4, 9.1
  • Cisco IOS Zone Policy Firewall
  • Cisco DMVPN
  • NetScreen Firewall Appliances 3.x, 4.x, 5.x
  • Juniper SRX Branch Firewall 10.x
  • Virtual Private Networking (Site-to-Site, Client-to-Site, MS PPTP GRE Tunnels, ISKAMP IPSEC, Route-Based VPNs)
  • Microsoft Enterprise PKI (2008 r2)
  • Microsoft Direct Access 2012
  • Microsoft BitLocker (BDE)
  • Symantec Cloud Security / Message Labs
  • Symplified SinglePoint SAML
  • Okta (IDP, SAML, AD Integration, Okta Verify MFA)
  • Splunk
  • Checkpoint Firewall-1
  • Cisco PIX

Systems

  • VMware ESX Server 2.x, 3.0, 3.5, 4.0
  • VMware ESXi Server 3.5, 4.0, 4.1, 5.1, 5.5, 6
  • VMware vCenter 2, 4, 5, 6
  • VMware Site Recovery Manager (SRM) 4.x
  • Microsoft Windows NT 4.1 - Windows 10
  • Microsoft Windows Server NT 4.1 - 2016
  • Linux (RHEL, Ubuntu)
  • Novell NetWare 4, 5
  • Nokia IPSO

Last Updated: 16 July 2017